FAQ - Managing Your Account

I'm having trouble signing in to my Tharpa account?
If you are having problems signing in here are a few things to check: Are you using the correct email address to sign in? If you have multiple email addresses make sure you sign in with the same address you used to create your Tharpa.com account Are you using the correct website? Each Tharpa website (UK, US, Canada, Australia etc) is managed...
How secure are my credit card payments on your website?
Tharpa.com prioritizes the security of your credit card information. We process card payments exclusively through the Stripe Payment Platform, renowned for its top-tier PCI security standards. It's important to note that Tharpa never retains your card details on our servers, and we do not have direct access to this sensitive information. When opting...
I am having trouble signing into my Tharpa account
To address sign-in issues, first, ensure that the email address entered is spelled correctly. If there's a typo, our system won't be able to deliver important communications to you. Follow these steps for resolution: Sign in to your Tharpa account using the email address currently on record (e.g., xxxxxxxxx@gmail.com). Navigate to your account settings...
Please, mind that only logged in users can submit questions

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